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Compliance in the hospitality industry is essential for protecting guests, staff, and business reputation. This sector is governed by a range of regulations, from food safety standards (such as BRCGS and HACCP) and hygiene inspections to fire safety, health and safety, and employment law. Data protection and accessibility requirements also play a role, ensuring privacy and inclusivity for all guests. By maintaining rigorous compliance, hospitality businesses avoid penalties, prevent incidents, and foster a culture of safety and excellence that enhances guest satisfaction and loyalty.

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FAQ's - Hospitality

Compliance means ensuring business activities are in line with relevant regulations and legislation. Many regulations cover business activities by firms across the UK, but some are specific to England and Wales, Scotland, and Northern Ireland.
Legislation and regulation ensures that hospitality establishments: provide safety measures within their establishments to ensure the wellbeing of their staff and guests. know and meet or comply with the requirements to operate, including health and safety and company registration.
Regulatory compliance describes the actions an organisation takes to comply with those rules and policies as part of its operations. When it comes to data, there are rules for handling sensitive information. To be in regulatory compliance, organisations set up internal processes to keep data safe and secure.
The "Big 6" compliance areas refer to key health and safety duties for property managers, landlords, and social housing providers, and they typically include gas safety, electrical safety, fire safety, asbestos management, Legionella management, and lift safety (LOLER). These are essential regulatory and legal requirements for ensuring the safety of residents and occupants within buildings
Compliance is observing legal and regulatory requirements and internal policies and procedures. Compliance has become a complex issue that requires constant attention. Companies need to be aware of three main types of compliance: regulatory compliance, industry compliance, and data compliance.
The most commonly required ISO standards that are applicable for Hotels, Restaurant, and Leisure Services industry are as listed below: ISO 9001 Standard: Quality Management System. ISO 14001 Standard: Environmental Management System. ISO 45001 Standard: Occupational Health and Safety Management System.
ISO 9001 is the international standard that provides a framework for implementing Quality Management Systems (QMS) in an organization. Thus, ISO 9001 ensures that the quality of your products or services meets the customer's expectations, which will be very much beneficial for your company's growth.
The ISO 22000 - food safety management standard provides specific requirements for a food safety management system that will enhance your ability to consistently deliver products and services that meet customer, as well as statutory and regulatory demands.
ISO standards address issues relevant to consumers such as food safety, nutritional labelling, hygiene, food additives and more. They give consumers the peace of mind that comes with knowing the food they consume meets high standards for safety and quality and contains what it says on the tin.

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